Rug Care.

For liquid spills, blot up as much of the liquid as possible using a clean white cloth. If the spill is semisolid or has hardened, scrape it with a spoon or spatula and then blot the spot with a damp sponge. Always work from the edge of the spot towards the center. Never rub across a wet spill in a manner that causes the stain or contamination to be spread from the original area.

After blotting water-based spots, promptly remove the remaining residue with a small amount of general purpose carpet cleaner. Sprinkle the compound over the spot and use a hand brush to gently agitate the compound. Allow the area to dry (about 15-30 minutes) and then brush the compound again. If the compound seems to stick to the rug, gently brush the area again, and then vacuum. Repeat the application if necessary. Do not brush aggressively on the spot.

For the removal of oily stains such as paint, grease, tar, asphalt, etc., a general carpet spot remover is recommended. Always check for color fastness by applying the solution to an inconspicuous area of the rug. Spray the solvent onto a white cloth and press it onto the rug. Check the cloth for any evidence of dye transfer to the cloth. If color transfer is evident, do not use the solution. If color fastness is not a problem, apply carpet spot remover sparingly to a clean white cloth and press the cloth onto the spot. Again, do not rub across the stain, but wipe gently from the outer edge toward the center of the spot. Repeat the procedure until the spot has been removed. Protect the freshly cleaned area until the rug is completely dry.

Some commercial cleaning solutions are very harsh and can damage yarn and/or fiber. It is important to select solutions that meet the basic standards outlined here and to evaluate each product before using it.

Bentley Prince Street rugs may be maintained using a number of widely recognized and readily available cleaning agents. Avoid products with pH levels over 8.5 and products that contain toxic, odorous, or flammable solvents.

Cleaning solutions should be tested for sticky residues that may cause re-soiling. To test a solution, pour a small amount in a clean glass dish. Allow the solution to air dry completely (24 hours minimum). Break up any hard residue on the surface of the glass dish and examine it. If the residue can be characterized as dry powder, dry flakes or dry crystals, the solution is acceptable. If the residue appears oily, greasy, sticky, or in waxy flakes, the cleaning solution is not acceptable and would likely contribute to rapid re-soiling. Spotting solutions should be used as needed and should be flushed out with clean water after the spot has been treated.